We want you to be 100% satisfied with your purchase from Vibezy Limited. Please read our return and refund policy below.

Returns

  • Products can be returned within 14 days of delivery.
  • Items must be unused, unopened, and in original condition.
  • Due to hygiene reasons, opened or used beauty/personal care items cannot be returned.

Refunds

  • Once your return is received and inspected, we will notify you.
  • If approved, your refund will be processed within 7–10 business days back to your original payment method.
  • Shipping charges are non-refundable.

Exchanges

  • We only replace items if they arrive damaged, defective, or incorrect.

Non-Returnable Items

  • Opened cosmetics, skincare, and personal care products.

Contact for Returns

📩 Email: support@vibezyltd.store
📞 Phone: +44 7877 420464
📍 Address: Flat 74, Milliners Way, Luton, United Kingdom, LU3 1GQ